Privacy Policy
Last updated: October 2026
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This Privacy Policy explains what personal data PrepNova ("we", "us") collects when you use our Computer-Based Test (CBT) practice platform for JAMB and Post-UTME aspirants, how we use it, who we share it with, and the choices you have. It applies to our website and app (together, the "Platform").
1. Information We Collect
Information you give us
| Data | Why we collect it |
|---|---|
| Name, email address, phone number | Creating and identifying your account, contacting you about it |
| Password | Signing in (stored securely/hashed by our authentication provider — we never see or store your raw password) |
| Google account info (name, email) — if you sign in with Google | Creating and identifying your account via Google Sign-In |
| University and exam track selection (JAMB / Post-UTME + university), chosen subjects | Showing you the right questions and content for your exam |
| Payment reference and payment confirmation (from Paystack) | Confirming your payment and activating your account |
We do not collect or store your card, bank account, or other financial account details. You enter them on Paystack's own secure checkout, and Paystack confirms the payment to us with a payment reference. If you need help with a payment, you may also choose to share a payment reference or a screenshot of your receipt with us via WhatsApp.
Information collected automatically
| Data | Why we collect it |
|---|---|
| Practice/exam activity — scores, answers, subjects/topics attempted, time spent | Showing your results, progress, and leaderboard standing |
| Device/browser info, IP address | Basic security — for example, detecting repeated failed login attempts to protect your account, and for the admin panel's access log |
| Local storage on your device (not cookies used for advertising) | Remembering your exam settings, theme preference, and activation status between visits, so the app works smoothly |
2. How We Use Your Information
- To create, secure, and maintain your account;
- To provide the core service — showing you practice questions, tracking your results, and showing the leaderboard;
- To verify and process account activation;
- To send account-related emails (e.g. verification, payment confirmation, important notices) via our email provider;
- To detect and respond to suspicious activity — for example, locking an account after repeated failed login attempts, or logging access to the admin panel;
- To respond to your support requests.
We do not sell your personal data, and we do not use it for third-party advertising.
3. Who We Share Data With
We use a small number of service providers ("processors") to run PrepNova. They only receive the data needed to perform their function, and are not permitted to use it for their own purposes:
| Provider | What they handle |
|---|---|
| Google Firebase | Account sign-in, our database (your profile, results, questions), and website hosting |
| EmailJS | Sending account and payment-related emails on our behalf |
| Render | Hosting the backend service that handles admin actions and account security |
| Paystack | Processing your payment on its secure checkout and confirming the payment to us |
We do not otherwise share your personal data with third parties, except where required by law, to protect our legal rights, or with your consent.
4. Data Retention
We keep your account data for as long as your account is active, and for a reasonable period afterward in case you return, unless you ask us to delete it sooner (see "Your Rights" below) or we're required to keep it longer for legal reasons (for example, payment records).
5. Your Rights
You can ask us to:
- Give you a copy of the personal data we hold about you;
- Correct inaccurate information (e.g. a misspelled name or wrong phone number);
- Delete your account and associated personal data;
- Explain how a particular decision about your account (e.g. an activation issue) was made.
To make any of these requests, contact us using the details below. We'll respond as promptly as we reasonably can.
6. Children and Minors
7. Data Security
We use reasonable technical and organizational measures to protect your data, including secure authentication (we never store your raw password), access controls on our admin systems, and automated protection against repeated unauthorized login attempts. No system is perfectly secure, but we work to keep your data safe and will let you know if we become aware of an incident affecting your personal data, as required by law.
8. Changes to This Policy
We may update this Privacy Policy as PrepNova's features change. We'll update the "Last updated" date above when we do. If changes are significant, we'll take reasonable steps to let you know.
9. Governing Law
This Policy is governed by the laws of the Federal Republic of Nigeria, including applicable data protection regulations.
10. Related Policy
Our Terms of Service govern your overall use of PrepNova and work alongside this Privacy Policy.
Questions about your data, or a request?