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Privacy Policy

Last updated: July 2026

This Privacy Policy explains what personal data PrepNova ("we", "us") collects when you use our Computer-Based Test (CBT) practice platform for JAMB and Post-UTME aspirants, how we use it, who we share it with, and the choices you have. It applies to our website and app (together, the "Platform").

1. Information We Collect

Information you give us

DataWhy we collect it
Name, email address, phone numberCreating and identifying your account, contacting you about it
PasswordSigning in (stored securely/hashed by our authentication provider — we never see or store your raw password)
Google account info (name, email) — if you sign in with GoogleCreating and identifying your account via Google Sign-In
University and exam track selection (JAMB / Post-UTME + university), chosen subjectsShowing you the right questions and content for your exam
Payment reference/transaction ID you submit for activationManually verifying your payment and activating your account

We do not collect your card, bank account, or other financial account details directly — payment happens through the external channel shown in the app, and you only ever share a reference number and (optionally, via WhatsApp) a screenshot of your receipt with us.

Information collected automatically

DataWhy we collect it
Practice/exam activity — scores, answers, subjects/topics attempted, time spentShowing your results, progress, and leaderboard standing
Device/browser info, IP addressBasic security — for example, detecting repeated failed login attempts to protect your account, and for the admin panel's access log
Local storage on your device (not cookies used for advertising)Remembering your exam settings, theme preference, and activation status between visits, so the app works smoothly

2. How We Use Your Information

We do not sell your personal data, and we do not use it for third-party advertising.

3. Who We Share Data With

We use a small number of service providers ("processors") to run PrepNova. They only receive the data needed to perform their function, and are not permitted to use it for their own purposes:

ProviderWhat they handle
Google FirebaseAccount sign-in, our database (your profile, results, questions), and website hosting
EmailJSSending account and payment-related emails on our behalf
RenderHosting the backend service that handles admin actions and account security

We do not otherwise share your personal data with third parties, except where required by law, to protect our legal rights, or with your consent.

4. Data Retention

We keep your account data for as long as your account is active, and for a reasonable period afterward in case you return, unless you ask us to delete it sooner (see "Your Rights" below) or we're required to keep it longer for legal reasons (for example, payment records).

5. Your Rights

You can ask us to:

To make any of these requests, contact us using the details below. We'll respond as promptly as we reasonably can.

6. Children and Minors

Many JAMB and Post-UTME aspirants are under 18. If you are under 18, a parent or guardian should be aware of your use of PrepNova, including any payment made to activate your account. We do not knowingly collect more personal data from a minor than is needed to provide the Platform's core exam-preparation features. A parent or guardian may contact us at any time to review or request deletion of a minor's account data.

7. Data Security

We use reasonable technical and organizational measures to protect your data, including secure authentication (we never store your raw password), access controls on our admin systems, and automated protection against repeated unauthorized login attempts. No system is perfectly secure, but we work to keep your data safe and will let you know if we become aware of an incident affecting your personal data, as required by law.

8. Changes to This Policy

We may update this Privacy Policy as PrepNova's features change. We'll update the "Last updated" date above when we do. If changes are significant, we'll take reasonable steps to let you know.

9. Governing Law

This Policy is governed by the laws of the Federal Republic of Nigeria, including applicable data protection regulations.

10. Related Policy

Our Terms of Service govern your overall use of PrepNova and work alongside this Privacy Policy.

Questions about your data, or a request? WhatsApp: +234 806 669 9634 support@prepnova.com